Best Of
Re: mobile ssl vpn immediate disconnects
If you use Windows 10, run the installer as Administrator or else the TAP driver may not install correctly.
Re: SSL VPN disconnects - Unknown Error Code 10060
Bruce is right on the cause, likely just a reset or timed out connection.
If the users are on problematic internet connections, enabling the option to allow them to automatically reconnect can be helpful for mitigating that type of issue.
It'd be interesting to see if there are any logs related to the user(s) around the time that issue happened. If this keeps happening, I'd suggest checking there too. If the problem persists, or happens a lot, I'd suggest opening a support case so that our team can look into it with you.
Re: Two Fireboxes report "This device is on an unreleased version of the OS."
Just got an e-mail from WG on this.
"Fireware v12.5.5 and v12.6.2, and WSM v12.6.2, originally released on 20 August 2020, are no longer available to download from the WatchGuard Software Downloads page (software.watchguard.com). These releases did not meet WatchGuard’s standards of quality, based on the number of reported issues. Several customers reported service degradations after they upgraded to these releases. To prevent additional customers from running into problems, we have temporarily removed access to the releases."
"WatchGuard is in the final stages of preparation for official update releases for Fireware v12.5.5, Fireware v12.6.2, and WSM. We expect these update releases to be available the week of 28 September 2020."
Re: Two Fireboxes report "This device is on an unreleased version of the OS."
wasn't your fault...
Re: Two Fireboxes report "This device is on an unreleased version of the OS."
And when the updated versions come out, I shall remain SILENT!!!
Re: WatchGuard Mobile VPN Client is causing Windows to hang
Hi James,
I just wanted to update this post with the cause of the problem.
We found that the optional component VPN Credential Provider had been installed. No credentials had been provided for it, so it looks like when it was attempting to create a VPN tunnel before login, it was failing and resulting in a black screen when the user attempted to login.
I hope this is of help to any other members.
Active Directory Password change through SSLVPN
I would love to see a feature added like Cisco Anyconnect where if a users AD password is set to expire or expiring soon, that the VPN client will process the password change.
Kyle21
Re: Multi-WAN Method
Hi @Hamraz
Most customers will use Failover or round robin. What you use depends on what you intend on using the connection for.
Some connections, like load balancing web traffic, work fine with round robin, while things like VoIP will not tolerate that.
You can read more about each here:
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/multiwan/multi_wan_options_c.html
You can use SD-WAN actions to override that global selection per-policy. You can read more about SD-WAN here:
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/sd-wan/sd_wan_routing_about.html
Token Security & backing up 3rd party tokens
Afternoon,
We were just wondering if an option to enforce token security on the AuthPoint app. Are there any plans to allow such control using polices in the AuthPoint portal? Currently its just an option that can be enabled or disabled by the user. Having the ability to enforce it would allow for better security & best practice.
I also noticed that users have the option to backup 3rd party Tokens to a google account. Is there a future where this can be disabled for corporate devices? Or very least, allow backing up to an managed account such as office 365?
Kind Regards
Dean
