There is no VPN tab in the firebox m470 admin panel

YuraYura
in Firebox - VPN Branch Office

Good day! I have two m470 watchdog furnaces. On one firmware 12.6 in this furnace there is a VPN tab. On the other furnace the firmware is newer 12.9.3, but there is no VPN tab. I also have much fewer tabs in the network tab. Tell me what could be the reason.

What could be the reason? How to activate?

Thanks in advance!

Comments

  • Bruce_BriggsBruce_Briggs

    Do you have a Feature Key installed on the 12.9.3 firewall?

    FYI - V12.11 is the latest version of Fireware.

  • YuraYura
    edited December 6

    good day! The key has expired on this firebox m470, but another firebox m470 also has an expired function key and the firmware is older than 12.6, but there is a vpn tab.

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @Yura
    It sounds like one of your M470s may be a HA (High Availability) device -- if so it is designed to be a member of a firecluster. This provides redundancy for a network.

    I would suggest contacting customer care via the support center link at the top right of this page to verify that information. Please include the serial numbers for your devices.

    -James Carson
    WatchGuard Customer Support

  • YuraYura

    Good day. The vpn tab appeared after I reset the firewall to factory settings. Then write the public ip address on the external interface.

    Thank you for helping!

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