BOVPN randomly quits passing data
I need some advice. Our BOVPN connection randomly stops working and quits passing data. If I restart the Watchguard, it starts working again. The rest of the firewall functionality works fine all the time. Just the BOVPB has this intermittent issue.
I'm running an XTM330 and it is running OLD software (v11.9.4). This unit is also not in support of any kind currently. I have downloaded the newest OS version available for it (v12.1.3u2) but can I install this without a current support contract? Does the unit "phone home" during the upgrade process to see if it is still under support? I don't want to "brick it" by trying to do the upgrade as it's in use as our online firewall. Any suggestions would be appreciated. I do have a budget to replace it next year, but I'd really like to solve this BOVPN problem now.
Thanks in advance for any help you can provide.