Cannon configure AP130 via Cloud

i´ve got a activated AP130 on a T45. It´s online and visible in the cloud. Now the problem is, I can not configure anything. It always fails with: INVALID VALUE OF ARGUMENTS:CHANNEL_CONFIG_LIST

I have no idea where to look at for a solution. may someone can help.

Thx a lot, Michael


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    james.carsonjames.carson Moderator, WatchGuard Representative
    edited October 2023

    Hi @Lengen1971zwei
    The channel config list is loaded based on what country the AP is deployed in. The AP may not have a country set, or there might be another problem.

    Since the AP130 is cloud managed, we'll need to know your account details in order to help. Please create a support case, or if you've already done so, please reply with your case number so that I can ensure your case is with the correct team that can help with this issue.

    Edit, created case 01959458 for you, a support team member will reach out via the case to help.

    -James Carson
    WatchGuard Customer Support

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    Hi, thanks for support. I recieved the support mail.
    AP is set to Germany and I contact the cloud from within Germany.
    best regards, Michael

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