bd scanner is not created
M370 Firebox running 12.8 update 1.
As of around 11:20 PM last night (April 4th, 2023) I am receiving similar alerts like below for each inbound message.
Time: Wed Apr 05 06:17:55 2023 (PDT)
Message: Policy Name: Mimecast-SMTP-Inbound-Proxy-00 Action: ProxyAllow: Reason: SMTP cannot perform Gateway AV scan Source IP: 188.8.131.52 Source Port: 55963 Destination IP: 184.108.40.206 Destination Port: 25 sender: (SENDER EMAIL ADDRESS)
recipients: (RECEPIENT EMAIL ADDRESS) error: bd scanner is not created filename: N/A
In reviewing my GAV updates, I can see that they were last updated April 4, 2023 at 11:10 PM, right before my issue started happening. Email flow still works but I get this scanner error on each inbound message.
Support is asking me to update to the latest fireware version and I am looking into it but so far not seeing anything in the release notes about this being a known issues that requires an update to the latest fireware version.
As of this morning 05:30am there is not a newer GAV version.