AV Scan Errors
Over the weekend I noticed a lot of websites were either failing to load or partially loading. I initially blamed it on DPI scanning but when I disabled DPI the issues persisted.
Looking at my traffic logs I see tons of these deny messages all with the "bd scanner is not created" in the log file.
No policies, proxy's, or configurations have been changed (other than disabling DPI as a test)
A quick web search says open a support ticket but I want to see what the community says first.
Sample traffic log:
2020-12-14 14:25:29 Deny 10.0.1.25 22.214.171.124 http/tcp 65208 80 1-Trusted 0-External ProxyDrop: HTTP AV scanning error (HTTP-proxy-00) HTTP-Client.-Outbound.1 proc_id="http-proxy" rc="594" msg_id="1AFF-0029" proxy_act="HTTP-Client.-Outbound.1" error="bd scanner is not created" host="xxxxxxxxxxxxx" path="/wp-content/plugins/wp-carousel/js/stepcarousel.js?ver=3cc027f836689f0f19bbea2572d6bb62" geo_dst="USA"
AV actions are to drop the connection when a scan error occurs and the File Scan limit is set to 4096 KB.
Thoughts and Thanks!
It's usually something simple.