Dimensions: DXCP Socket error after migration to new firebox
As the title announces, we replaced the firebox with a new modell. Migration works fine, exept the dimensions connection.
The Dimension-Server is in the same LAN as the firebox - so it's not behind NAT.
In Diemnsions I can see the new firebox, but the firebox Web-UI says "Dimension: not connected" and Traffic-Watch shows "dxcp socket error".
So there is a problem with the certificates, right?
Any suggestions what I have to do here?
Thanks & regards
Sign In to comment.
Is the new box allowed to send logs to the dimension?
Yes. License active. Policy was migrated too. Dimensions IP is configured as logging server.
Yes, but is the Dimension setup to not allow new boxes to log data automaticly?
Yes it is.
Try reboot the box
Already done. The "dxcp socket error" seems to be a problem with the certificates. But - as before on the previous firebox - I added the same Third-Party-Wildcard-Certificate (Webserver-Certificat). So its the same on dimensions and the firebox. Thats why I have no idea, why the socket error occurs and the firebox-WebUI says "not connected".
I will reboot the firebox tonight again - now it is not possible.
Solved. I had to download the WDG-File AND the crtificate from Dimensions again and import both in the firebox WebUI /System-->Managed Device).