BOVPN error "No response for IKE_SA_INIT request message": UPDATE: issue SOLVED

AlessandroDAlessandroD
edited August 2021 in Firebox - VPN Branch Office

Hi all,

I've this error after build up a BOVPN between a T20 and T15 Firebox but it's very strange because both Firewalls are reachable over public ip addresses, I can login into both of them and also in both firewalls I've already configured three others BOVPNs that are working properly. I've checked the max number of VPNs in my license and it's ok, I've removed and recreated the BOVPN that isn't working but without success. I've also upgrade OS to the latest possible version but without success.
Any tips?
Thx

UPDATE: issue SOLVED

Comments

  • Bruce_BriggsBruce_Briggs

    Consider opening a support incident on this.

    You should be looking at the end which is not responding.

    You can turn on diagnostic logging for IKE which may show something to help:
    In WSM Policy Manager: Setup -> Logging -> Diagnostic Log Level -> VPN -> IKE
    In the Web UI: System -> Logging -> Settings
    Set the slider to Information or higher

    Besides Diagnostic Logging, you have 2 other options when the session is trying to connect, and you should see something to help understand this.

    1) Web UI -> System Status -> VPN Statistics, click the Debug button
    2) in FSM -> Traffic Monitor -> right click -> Diagnostic Tasks -> VPN tab

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