BOVPN not online with Thin Client

Hello Everyone

I have a Problem by our Company and some customers.
We use Watchguard Fireboxes for a long time and connect our customers to our cloud Service via BOVPN.

lately we discovered an issue where Thin Clients can not establish a connection to the Cloud Firewall (VMWare Edge).

The Tunnel just will get up after a Fat Client logs in, after that, the ThinClients cann connect normaly.

Does anyone have some expirience with that?

The Fireware Version ist the newest 12.6.4 Model M670 in a active/passiv Cluster.

Thank you for your help.


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