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update authpoint agent for windows

toscanatlctoscanatlc
in AuthPoint - General

Hello,
does the update for authpoint agent for windows happen automatically or do we have to do something?

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    james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @toscanatlc

    The agent does not update by itself, to update you must follow the directions here:

    https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/authpoint/logon-app_about.html

    Update the Logon App
    The Logon app does not automatically upgrade to the latest version. To upgrade the Logon app, you must download and install the updated version of the agent for Windows or the agent for macOS. The most current version of the agent is available on the Downloads page.

    -James Carson
    WatchGuard Customer Support

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    toscanatlctoscanatlc

    Hi James,

    how can i check the installed version of the agemt?

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    james.carsonjames.carson Moderator, WatchGuard Representative

    @toscanatlc
    You can click the (?) icon on the logon app (lower right corner) itself that you see while logging in, or go to windows add/remove programs.

    -James Carson
    WatchGuard Customer Support

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