update authpoint agent for windows

toscanatlc

Hello,
does the update for authpoint agent for windows happen automatically or do we have to do something?

james.carson

Hi @toscanatlc

The agent does not update by itself, to update you must follow the directions here:

https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/authpoint/logon-app_about.html

Update the Logon App
The Logon app does not automatically upgrade to the latest version. To upgrade the Logon app, you must download and install the updated version of the agent for Windows or the agent for macOS. The most current version of the agent is available on the Downloads page.

toscanatlc

Hi James,

how can i check the installed version of the agemt?

james.carson

@toscanatlc
You can click the (?) icon on the logon app (lower right corner) itself that you see while logging in, or go to windows add/remove programs.