Error 'WebBlocker Service is not available'

During the past couple of months we seem to have experienced this same error for varied websites. Although intermittent and varied in the websites it occurs to.
User receive this error within their browser.

Request Denied by WatchGuard HTTP Proxy.
Reason: service unavailable helper='Webblocker service is not available' details='Default-WebBlocker' Please contact your administrator for assistance.
More Details:
Method: GET
Host: (depends on which site being accessed)
Path: (depends on which site being accessed)

It seems to be that the HTTP proxy is functioning OK & the issue is the box contacting the cloud based Web Blocker service.
Is there anything we can do to prevent this occuring?

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