AuthPoint

WCS

November 2020 in AuthPoint - General

what to do if the user phone not support QR code

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Comments

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  james.carson

  November 2020

  Hi @WCS
  If the user's phone is unable to scan the QR code, they can also open the email on their phone and click the ACTIVATE button. If the email was opened on a phone it would look like this:

  https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/authpoint/images/activate-token-webpage.PNG

  You can read more here:
  https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/authpoint/activate_token.html

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