what to do if the user phone not support QR code
Hi @WCS If the user's phone is unable to scan the QR code, they can also open the email on their phone and click the ACTIVATE button. If the email was opened on a phone it would look like this:
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/authpoint/images/activate-token-webpage.PNG
You can read more here:https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/authpoint/activate_token.html
-James Carson WatchGuard Customer Support
Comments
Hi @WCS
If the user's phone is unable to scan the QR code, they can also open the email on their phone and click the ACTIVATE button. If the email was opened on a phone it would look like this:
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/authpoint/images/activate-token-webpage.PNG
You can read more here:
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/authpoint/activate_token.html
-James Carson
WatchGuard Customer Support