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Unable to login into WatchGuard - Bad Request - Request Too Long

BrianSteingraberBrianSteingraber
in Technical Discussion

As of this morning, I am unable to log into either WatchGuard Support or TDR.
I am receiving a HTTP Error 400 - Request to long error.
Anyone seeing this?

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    Bruce_BriggsBruce_Briggs

    I can log into the support site OK, and thus access Watchguard Cloud.
    I am in the USA.

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    BrianSteingraberBrianSteingraber

    Looks like I can blame this issue on Chrome...

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    Bruce_BriggsBruce_Briggs
    edited May 2019

    What XTM version are you running?
    There were various issues with HTTPS sites and web browsers with the initial V12.4 release

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    BrianSteingraberBrianSteingraber

    12.4 U1
    It works on same computer different browser.

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    BrianSteingraberBrianSteingraber

    Make that 12.4 (Build B292447), NOT Update 1.
    It also works in Chrome on another computer...

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    xxupxxup

    12.4.1 is now available..Fixes even more problems with HTTPS and webblocker.

    Adrian from Australia

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    Bruce_BriggsBruce_Briggs

    Do the update

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    BrianSteingraberBrianSteingraber

    I've already added it to my change window for tomorrow :)

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