my Laptop with a ARM based processor won't work with the WatchGuard SSLVPN
Hi,
I have a laptop with a Snapdragon ARM processor.
Unfortunately I cannot start the Watchguard VPN SSL client.
Is there any solution for how I can install the client correctly for this type of processor?
thanks in advance
Best Answer
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Just an update to my last comment:
Tested the SSLVPN on a Windows ARM64 system and it does work, even with the SAML/SSO setup in 12.11
To do this, install the WatchGuard VPN client - but make sure the TAP driver is not selected to be installed.
Once that is done, install the OpenVPN ARM64 package, and as a minimum make sure the drivers in that installation are installed, one of which is the TAP driver [for ARM64].
You can install the GUI component if you wish.May need to restart the system, but the SSL VPN when I tested it both with a regular login and with SAML worked.
1
Answers
OpenVPN has a version which works on ARM64:
https://openvpn.net/community-downloads/
Review these instructions to try using the above:
Use Mobile VPN with SSL with an OpenVPN Client
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/mvpn/ssl/mvpn_ssl_ovpn_profile_c.html
Please let us know if this works.
I seem to recall reading elsewhere on this forum that installing the ARM64 OpenVPN client after the WatchGuard SSL VPN client might work because the missing bit is the TAP driver that the OpenVPN/SSL component uses - and being ARM64 you need an ARM64 version (the WatchGuard one is x86/x64 only).
There is an open feature request to support this for Windows.
The feature request ID is FBX-19268 -- if you'd like to follow this, please open a support case and reference FBX-19268 somewhere in the case. The technician that helps you can set the case up to notify you.
Thank you,
-James Carson
WatchGuard Customer Support
@PhilT_VIT many thanks.
now it works.