tokens with WG Cloud login

Robert_VilhelmsenRobert_Vilhelmsen
in AuthPoint - General

Hi

Is it possible to assign a WG hardware token to the account used to login to the WG Cloud interface and the account used to login to support portal?

Regards
Robert

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi Robert,

    it isn't possible to assign a hardware token (WG or compatible 3rd party) to your watchguard.com/wg cloud login at this time.

    -James Carson
    WatchGuard Customer Support

  • Robert_VilhelmsenRobert_Vilhelmsen

    @james.carson said:
    Hi Robert,

    it isn't possible to assign a hardware token (WG or compatible 3rd party) to your watchguard.com/wg cloud login at this time.

    Thanks for your answer. I am asking because i lost all my tokens on my phone yesterday, and had a WG hardware token for my most critical logins except WG cloud.

    To be fair i opened a support case and got new e-mails to assign SW tokens after 1½ hour later so good service.

    /Robert

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