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Tradeup Program

GARYMNGARYMN
in Firebox - Hardware

I have been looking at upgrading my Firebox t55-w to a t85-poe and wanted to make sure that it is valid for the trade up program. The eligibility chart on WatchGuard site shows T55 to T85-POE but no mention of T55-W upgrade. Other wireless models are shown but no mention of this one. Do they consider it the same T55 and T55-w. Not sure where I can confirm this...

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    james.carsonjames.carson Moderator, WatchGuard Representative

    @GARYMN
    They do not have that tradeup defined in our system, however, the sales team will generally make exceptions for things like that without any problem.

    If you already have a sales contact/person assigned to you, I'd suggest reaching out to them. Otherwise, you can contact them here:
    https://www.watchguard.com/wgrd-sales/emailus

    -James Carson
    WatchGuard Customer Support

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    GARYMNGARYMN

    Reached out to Sales support...They were very helpful..

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