Tradeup Program

I have been looking at upgrading my Firebox t55-w to a t85-poe and wanted to make sure that it is valid for the trade up program. The eligibility chart on WatchGuard site shows T55 to T85-POE but no mention of T55-W upgrade. Other wireless models are shown but no mention of this one. Do they consider it the same T55 and T55-w. Not sure where I can confirm this...


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    james.carsonjames.carson Moderator, WatchGuard Representative

    They do not have that tradeup defined in our system, however, the sales team will generally make exceptions for things like that without any problem.

    If you already have a sales contact/person assigned to you, I'd suggest reaching out to them. Otherwise, you can contact them here:

    -James Carson
    WatchGuard Customer Support

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    Reached out to Sales support...They were very helpful..

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