Cannot connect to XTM 2

MaximChristoMaximChristo
in Firebox - Other

Hi there.

I've recently decided to start-up an XTM series 2 for my home firewall. After factory resetting the box, I'm getting no signal on the PC. I've also noticed that the eth1 port is not flashing on the back of the box, even though it is connected to the PC.

I'm wondering if anyone has any idea on how to connect my PC to the XTM?

Comments

  • Bruce_BriggsBruce_Briggs
    edited April 2020

    Which XTM 2 model is this?

    What lights are showing on the firewall?

    I suppose that this could be a dead firewall port or a dead firewall.

  • greggmh123greggmh123

    Something that old should be considered dead even if it works.

    There are risks to running ancient firmware.

    Gregg Hill

  • MaximChristoMaximChristo
    edited April 2020

    @Bruce_Briggs said:
    Which XTM 2 model is this?

    What lights are showing on the firewall?

    I suppose that this could be a dead firewall port or a dead firewall.

    Hi there, thank you for your response!

    Here's a photo of which lights are flashing: https://prnt.sc/s7q02h - and the model is #XP3E6.

    What do think I should do?

  • MaximChristoMaximChristo

    @Greggmh123 said:
    Something that old should be considered dead even if it works.

    There are risks to running ancient firmware.

    Hi,

    I'm using it as a home firewall, would you recommend an alternative?

  • Bruce_BriggsBruce_Briggs

    Review the meaning of the lights here:
    https://www.watchguard.com/help/docs/hardware guides/XTM_2_Series_HardwareGuide_XTM_21-23.pdf

  • Bruce_BriggsBruce_Briggs

    What is connected to eth2?

  • MaximChristoMaximChristo

    @Bruce_Briggs said:
    What is connected to eth2?

    Nothing is connected to any of the ports.

  • Bruce_BriggsBruce_Briggs
    edited April 2020

    With nothing connected to any of the ports, then the link lights should not be on.
    Looks like a broken unit to me.

  • greggmh123greggmh123

    @MaximChristo said:

    @Greggmh123 said:
    Something that old should be considered dead even if it works.

    There are risks to running ancient firmware.

    Hi,

    I'm using it as a home firewall, would you recommend an alternative?

    I recommend any current model with at least Live Security so that you can keep up on the firmware.

    Gregg Hill

  • james.carsonjames.carson Moderator, WatchGuard Representative

    @MaximChristo
    Looking at the lights, assuming you have the correct 12v 2a power adapter, that device appears to be non-operational.

    A unit like that with 6 ports would be an XTM21, 22, or 23, which has been end of life for several years. While they were pretty fast for their time, they'd have trouble keeping up with even the most basic internet connection nowadays.

    If you're looking at used devices, you can see the current warranty / subscription status of them here:
    https://www.watchguard.com/snlookup/snlookup.aspx

    our end of life policy is here:
    https://www.watchguard.com/wgrd-resource-center/end-of-life-policy

    If you're looking for a small tabletop device, I would suggest looking for something in the T-series, which is still supported and can run modern versions of fireware.

    -James Carson
    WatchGuard Customer Support

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