mobile user to TLS-Bovpn problem

Hello,
is this a general limitation ?
i cannot access TLS-Bovpn ( virtual IP nor its trusted network IP )
from a mobile user ( SSL )

ping any,any ( i can ping other mobile user, or Bovpn ( virtualinterface or IKE gateway type )

mobile user <---- SSL ---> XTMv (12.5.2) <------ TLS Bovpn ----> xtm26 (12.1.3)

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