Error in cluster when update fireware 12.5 or 12.5.1

I have a problem with my cluster in Firewall M470, one is shown as MASTER and the other as INACTIVE. To solve this, remove the cluster and re-register it, with that already displayed as master and master_backup. The problem now is that I can't mount version 12.5 on my firewall. Always make a mistake, any idea what it could be?
Try to install version 12.5 from the web and the error is the same: The cluster upgrade did not complete successfully.


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    For cluster upgrade problems, you really should open a support incident to get WG help in resolving this.

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