User needs to reinstall SSL Agent to be able to connect
One client has a problem with its computer, because it is not able to connect with the SSL Agent. He said me that just when he uninstall and reinstall the Agent is able to connect again. But it is manual process.
I have tried to upgrade the Agent SSL to the new version (12.5) and it didn't work.
I would like to know what components do I need to check (for example: .NET Framework, OS versions, network adapters,...). I have searched in HelpCenter and another blogs, but the tips are too general, it is not something specific.
Thanks in advanced.