WebBlocker started blocking alot

kcarpenterkcarpenter
in Firebox - Subscription Services

My WebBlocker has been blocking a lot lately. Sites like Lastpass.com, dellsupportcenter.com, update.microsoft.com, and webroot. None of these were ever blocked before. Not sure if this all started with the upgrade to 12.5.1.

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @KevCar

    It's possible the categories might have changed.

    You can compare the category here to what categories you have blocked in your configuration:

    (WebBlocker Lookup)
    https://www.watchguard.com/securityportal/UrlCategorization.aspx

    If you find a site that's mis-categorized, you can report it at that same page.

    -James Carson
    WatchGuard Customer Support

  • kcarpenterkcarpenter

    I just got another alert. This time its for www.altajan.com. Which is Business and Economy. This is allowed yet I got an alarm (email). Alarms are not configured for this category, just logging. So the category is correct. The traffic log shows it was allowed. But again, I got an alarm email.

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