SSLVPN 12.11.4 Internet connection issues
I updated about 20 clients to the new version and I am getting complaints that once they connect their Internet no longer works. Our VPN is setup to only route certain networks so their Internet goes out their network. The fix is to disconnect then reconnect. Not too big a deal but was wondering if others were seeing that same behavior?
0
Sign In to comment.
Comments
Hi @kcarpenter
We've run into a few customers who have experienced Windows changing the route metric on their TAP driver interface.
When the issue happens, open Windows PowerShell and run the following command:
Get-NetIPInterface | sort-object -Property "InterfaceMetric"
(The | is a pipe; it is on the same keyboard key as your backslash.)
-Note your interface metrics. If your TAP-Windows Adapter is lower than your normal NIC, Windows may have auto-assigned the TAP adapter as a lower metric.
If this is the case:
-Open the Start menu and type NCPA.CPL. This will open the network connections panel from the control panel.
-Locate the network adapter for TAP-Windows Adapter V9, and right-click it. Go to properties.
-Highlight "Internet Protocol Version 4 (TCP/IPv4) and click properties.
-Click the advanced button on the lower right of the window that pops up.
-In the IP Settings tab, uncheck "Automatic Metric" and set the metric to something higher than what your normal network adapter(s) are. Mine is currently set to 4226, for example.
Click OK, OK, OK to return to the control panel (the change will not be committed until you close all of those windows).
Does this correct the problem?
-James Carson
WatchGuard Customer Support
Same problem here since version 12.11.4 (Build 722607)
Yes same issues here.
I have several clients, which experience similiar issue, after upgrading to 12.11.4 - but at a very random basis.. The Metric is not set to Automatic.. Sometimes it is working fine, and sometimes it is failing when I log off and on seven times in row... Seems like downgrading to 12.11.3 is working