Webblocker Passphrass over BOVPN not working

I have multiple sites that connect to our main office M370. All traffic is sent over the BOVPN. On the M370 I have Webblocker enabled and is working fine. But when anyone at the sites tries to use the passphrass to bypass the block it does not work. Its working fine at the main office. The sites all have a T55 with basic security.

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @kcarpenter
    Do you see any errors when you attempt to send the passphrase?

    I would suggest opening a support case so that our team can gather more details and help.

    -James Carson
    WatchGuard Customer Support

  • I have a call back scheduled for tomorrow. Once I get it working I will post it.

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