Feature Request: User Access to Patch Status and Ability to Trigger Updates

Hello WG Team,
Couldnt find old Question or Discussion about such one Feature Request (I have allready submitted such request to 'panda.suggestions_Panda.Cloud.Platform@watchguard.com' but havent recived any reports back about it)

We have identified a potential improvement that could greatly enhance user experience.

It would be highly valuable if users could view the patch status on their devices via WatchGuard, enabling them to see which updates are missing or already installed. Additionally, allowing users to independently trigger the installation of missing software updates (patch trigger) would provide significant benefits.

Goals:
• Increase transparency for users regarding their patch status.
• Reduce IT support requests by empowering users to initiate updates themselves.

We see great value in this feature and would love to see it implemented.

Could you let us know if this feature is already planned, or if it has been considered and ultimately decided against? If it's not yet planned, we hope it can be included in future updates.

Thank you for your time and consideration.

Best regards,
Sanel

Answers

  • David_CarroDavid_Carro WatchGuard Representative

    Hello, San.

    Please send an email with your request for enhancement, and client id to:
    support@watchguard.com

    Kind regards,


    David Carro | Technical support
    WatchGuard Technologies, Inc. | www.watchguard.com

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