Is anyone having trouble connecting from win10 to win 11 using remote desktop

hamnethamnet
in Firebox - Authentication

I upgraded some computers on the same network to win 11 and now i cannot connect to the computers from outside the network using remote desktop. I can connect with no problem from inside the network and can still connect from the outside to win 10 computers

Answers

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @hamnet
    Do you see any deny logs for RDP or port 3389 on your firewall. If so, those should tell you which policy or feature is blocking your traffic.

    If just upgrading the PCs is what caused the issue, it's more likely that it is a security setting on the PCs rather than an issue with the firewall.

    -James Carson
    WatchGuard Customer Support

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