I am attempting to grant permission for an outside vendor to access equipment through a gateway.

DuaneLesherDuaneLesher
edited October 2 in Firebox - Networking, Multi-Wan, VLAN, NAT, SD-WAN

The gateway is an EWON Cosy+ Ethernet, and I get the following error in Traffic Monitor. What is the solution to allow communication on our network through this gateway?
2024-10-02 13:14:54 Deny 10.0.0.225 removed openvpn/udp 57464 1194 Trusted External Application identified 50 63 (Outgoing-00) proc_id="firewall" rc="101" msg_id="3000-0149" src_ip_nat="removed" app_name="OpenVPN" app_cat_name="Tunneling and proxy services" app_id="55" app_cat_id="12" app_beh_name="Access" app_beh_id="6" action="Global" geo_dst="USA" duration="0" sent_bytes="92" rcvd_bytes="54" sig_vers="18.335"

Answers

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @DuaneLesher

    It looks like Application Control is dropping OpenVPN traffic (If the customer is using the WatchGuard SSLVPN, it's based on OpenVPN and will be detected as such.)

    Adjust your application control action on the Outgoing policy so that it allows OpenVPN.

    -James Carson
    WatchGuard Customer Support

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