Device Properties dynamic external IP

jeangjeang
in Firebox - Management Software

I have untick the checkbox "Device has dynamic external IP address" to try a fixed IP address, but I'm unable to tick back the checkbox.

It's grayed out.

Someone has a trick to tick it back on ?

Thank you
Jean

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @jeang

    I'm not sure specifically what menu or option you're in.

    If you're trying to add a new device to a management server, erasing the device and re-adding it should do that. If you're unable to change it, it's likely because the firewall has never checked in. Erasing it will allow you to start the process over.

    -James Carson
    WatchGuard Customer Support

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