https://office.services.xerox.com Blocked access


Just wondering if anyone can help, me and my colleague have inherited a Firebox T15. All has been fine for the last year and we've never really touched it. Today a few of our users have been unable to access https://office.services.xerox.com

When we checked the logs and get the following when trying to access.

2024-05-23 08:32:51 Deny 60365/tcp 443 60365 External Firebox tcp syn checking failed (expecting SYN packet for new TCP connection, but received ACK, FIN, or RST instead). 40 243 (Internal Policy) proc_id="firewall" rc="101" msg_id="3000-0148" tcp_info="offset 5 R 4069989142 win 8211

Does anyone know anything about getting this to work.

Just to note if we bypass the T15 we're able to access the site.


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