Webblocker not working

Hi guys,

I manage a Watchguard M270 and it has the following issues with WebBlocker
which started yesterday:

2024-05-22 15:27:58 ProxyAllow: HTTP service unavailable (HTTP-proxy-00) Default-HTTP-Client proc_id="http-proxy" rc="590" msg_id="1AFF-0022" proxy_act="Default-HTTP-Client" action="Default-WebBlocker" details="Webblocker server is not available" geo_dst="USA" Traffic

Webblocker categorize_url: curl returned error: Resolving timed out after 15000 milliseconds

Disabling WebBlocker on the HTTP and HTTPS proxies resolved the issue for now. It looks like WebBlocker could not contact the external Server. The result was staff could not browse the internet.

1) Do you know of this issue and is there a fix?

2) Is there a setting in the Watchguard Firewall to bypass Webblocker if it is having issues in order for it not to stop users being able to browse the internet?

Many thanks :)

Dave B


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