Get ping and SNMP stats from BOVPN

Hopefully someone can help out.

We are setting up a new monitoring tool in our environment. We have several sites that are connected to our main site with a BOVPN connection. I'd like to be able to monitor the active and passive firewalls for port status, ping status, and the like.

I can, right now, access the gateway and get the stats from the firewall ( from our hub office. I can also get the status from the firewall that's currently acting as the master ( However, I cannot get the stats from the firewall that's the backup (

I can ping it and get the info from the network, but not from the other network.

It would be helpful to know if the secondary firewall is up and alive from a remote site.


  • Options
    james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @BryceGiroux
    If you'd like to pull stats from both devices, your SNMP server will need to be on the same subnet as the management interface for the Firecluster. If you're reaching it from a different network, or across a VPN, you will only be able to access the current master device.

    -James Carson
    WatchGuard Customer Support

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