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Port 5060 Denied

RichERichE
edited March 28 in Technical Discussion

Trying to find out why i cant get traffic through, I have tried all cobinations I think, currently its ANY Trusted on port 5060 to 192.168.2.99 but everthing is getting denied. Anybody got an idea on the below.

2024-03-28 15:16:42 Deny .***.***.4 **..***.214 sip/tcp 46540 5060 wan0 Firebox Denied 60 57 (Unhandled External Packet-00) proc_id="firewall" rc="101" msg_id="3000-0148" tcp_info="offset 10 S 2313202328 win 65535" geo_src="GBR" geo_dst="GBR" Traffic

Thanks

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    Devlin_RDevlin_R
    edited March 28

    This log message is from external as its running down your policy and not finding a matching rule permitting it thus hitting hidden policy Unhandled External Packet.

    Your rule From Any trusted To 192.168.2.99 is internal to internal thus that log message isn't related to the rule.

    Need to understand what your attempting to do, am presuming an inbound SIP rule therefore that would take the format below. With (1) being the external IP address your expecting the traffic from and (2) your external IP which then NAT's that into 192.168.2.99

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    RichERichE

    Hi

    Thanks for the reply, had already tried that but trying it again just incase it didnt save or something.

    Yes it is an inbound SIP rule and struggling to get an app working

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    RichERichE

    with the above now getting

    2024-03-28 19:29:24 Deny .***.***. **... sip/tcp 47403 5060 wan0 Firebox Denied 60 57 (Unhandled External Packet-00) proc_id="firewall" rc="101" msg_id="3000-0148" tcp_info="offset 10 S 3175793444 win 65535" geo_src="GBR" geo_dst="GBR" Traffic

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    Bruce_BriggsBruce_Briggs

    The deny suggests that either
    1) the policy does not include TCP port 5060
    or
    2) the packet is not coming in on external IP ending in .214

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