MobileVPN Client Installation takes a very long time

KrollKroll
edited March 1 in Firebox - VPN Mobile User

Hello
We would like to roll out the WatchguardMobile VPN Client. Trend Micro is installed on the clients. With an active firewall, the installation takes about 10 minutes. The reason for this is the Tap Driver.
I have already stored all exceptions.
An Any to Any rule did not help either.
Does anyone have any idea what needs to be stored as an exception in Trend Micro?
Deactivating TM during installation is not possible.

VG Sven

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @Kroll
    The TAP driver is a component of OpenVPN - I would suggest asking Trend what exceptions you need to make for OpenVPN. It may be possible someone here is using their service, but it's way more likely that someone on their site will be.

    -James Carson
    WatchGuard Customer Support

  • KrollKroll

    Hello

    I have opened a ticket with TrendMicro
    At the moment, however, everything the technician is trying is ineffective.
    I will report here when there is a solution

    to thank

    Sven

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