EPDR messing with Chrome

kcarpenterkcarpenter
in WatchGuard EPDR/EDR/EPP

I have a few users where Chrome will not launch. Putting the EPDR into Audit or removing the Ani Exploit solves the problem. I have seen this at 2 different companies. 300 installs but just a handful of users.

Comments

  • kcarpenterkcarpenter

    Installed the latest Chrome and will see if that fixes the issues

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @kcarpenter
    I'd suggest creating a support case so we can take a look at your logs and determine what is being triggered. My suspicion would be potentially a chrome plugin/extension that is triggering for the users.

    Taking a look at your logs should be able to help pinpoint the issue.

    -James Carson
    WatchGuard Customer Support

  • kcarpenterkcarpenter

    It appears updating to the latest Chrome version solved the issue

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