Chatnode.ai accessible but chatbot responses blocked?
Trying to figure out what is causing chatnode.ai responses to be blocked. A client wants to potentially implement chatnode.ai but when we go to the website, its accessible, but when we talk to the AI we are talking to a wall. Dropping onto the guest network has the same issue. However, dropping onto a hotspot allows us to chat with the AI.
Problem is, I've look through HTTPS, Geolocation, HTTP policies and proxy policies and watched traffic monitor and nothing is obvious as to what is blocking it. Application control isn't used, Web blocker is only used on the guest network. There are no denies showing in traffic monitor.
I have tried whitelisting the domain in geolocation to be safe, HTTPS allow under domain names for skipping content inspection, HTTP proxy, but I'm just stumped.
I even tried it on another client's location and the chat works perfectly, but then I discovered that client doesn't use Proxy rules (which I suspect may be the issue). So something is blocking that traffic/responses.
Any direction or thoughts?