Website being blocked with 403 Forbidden Error on Devices going through my Firefox T20

DavidBrookesDavidBrookes
in Firebox - Subscription Services

One single specific website is being blocked on devices connected through my Firebox T20 with a 403 Forbidden error message. The issue does not occur on devices not connected via my Firebox T20 such as if I take my mobile off Wi-Fi and access it via one of the web browsers installed on my mobile. Any ideas?

Comments

  • Bruce_BriggsBruce_Briggs

    And the web site is???

    Could be a compromised web site.
    What do you see in Traffic Monitor when this site is accessed?

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @DavidBrookes
    We would need to see logs in order to determine the reason. There's quite a few reasons the firewall might be blocking a site.

    My initial suspicion would be that it's a webblocker category, or static blocked site. If you check traffic monitor, the log line should give a disposition for the deny, which should tell you what feature to check.

    -James Carson
    WatchGuard Customer Support

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