Cloud logning retension period


On a cluster with one unit having total security and the other having standard support there is different retension time for the logning.

One has 365 days, the other 0.

Is this a cloud bug?

Standard SupportStatusValidExpiration2023-10-08Log Data Retention0 DayReport Data Retention0 Day

Total Security SuiteStatusValidExpiration2023-10-08Log Data Retention365 DaysReport Data Retention30 Days



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    james.carsonjames.carson Moderator, WatchGuard Representative

    If they're in a cluster, the system should be taking the longer of the two and applying it to both. (note that WatchGuard cloud needs to see both devices in a cluster, so if they've just been activated and haven't actually logged anything as a cluster yet, you may not see that.)

    If you're not seeing that I would suggest a support case so that it can be corrected.

    -James Carson
    WatchGuard Customer Support

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