Cannot generate configuration report

a little problem, i cannot generate config report from wsm, error message :

"Unable to generate the reports for the following devices:
Device00002(T25W-Annecy): The configuration data files for this Firebox could not be found. The configuration report cannot be generated without the data files."

for all my firebox.

data files?

do i need to create a report server? but i already have dimension...



  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @winproof
    Config reports require the config to be on the management server already. If you're on a basic managed firewall, or the firewall isn't being managed by a management server, this won't work.

    If you log into the WebUI (https:// IP of firewall:8080 ) go to System -> Configuration File, and click to download the configuration report there.

    -James Carson
    WatchGuard Customer Support

  • strange, all my firebox are in fully managed mode...

  • james.carsonjames.carson Moderator, WatchGuard Representative

    @winproof We can look into why the config report isn't generating via a support case -- if you need the report for now, it should generate on the firewall itself via the WebUI method.

    -James Carson
    WatchGuard Customer Support

  • ok, thanks!

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