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How to whitelist 2 (Epicor) addresses for outgoing traffic?

Hello,
We installed a Firebox last week and all works fine except one thing: we have 2 NUCs that retrieve data from Epicor Cloud for offline Point of Sale purposes.
Unfortunately we can't get these 2 IP addresses whitelisted (for outgoing traffic).
Is there something we're missing?
Thanks,

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    What is the issue with these IP addrs?

    What do you see in Traffic Monitor related to them?
    Please post some samples.

    You can add a packet filter From: these IP addrs, To: Any-external which would likely resolve this.
    We need more details.....

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