Hi, i have an ad server, with automatical login service with the firebox, the problem is that sometimes users get unlogged, they even have the last version of the watchguard authentication client. What could it be the problem?, thanks!
-Do the users for that IP show up as any other user, or just not logged in at all?
-Do you see any log messages related to user authentication in your firewall's traffic monitor?
-Can the users log in if they go to the authentication page on the firewall (https://IP OF FIREWALL:4100)
WatchGuard Customer Support
Troubleshoot Active Directory SSOhttps://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/authentication/sso_troubleshoot.html