Changing a site as categorized as Compromised Websites

edited May 2023 in WatchGuard EPDR/EDR/EPP

Hi, i have a website -removed link- which is categorized as a compromised websites. it is fine as HTTP but not HTTPS, i have repeatedly followed the instructions on https://securityportal.watchguard.com/UrlCategory to get it reclassified, but nothing has happened.

How can i escalate this?


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    james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @wsg
    Your site is compromised, which is why it keeps getting auto categorized as such. I've created support case 01887563 to provide you with more details.

    Please click the "support center" link at the top right of this page, log in if you aren't already, and go to My WatchGuard -> Manage Cases. You should see your case there.

    -James Carson
    WatchGuard Customer Support

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