How to access already registered Firebox

DWJohnson88

I have acquired a WatchGuard Firebox T70 from my employer, and I am having issues getting access into it even after performing a factory default on it still nothing. Does performing the factory default on it unregister the device, and if not. Can someone please help me gain access to it? Thanks.

Bruce_Briggs

No, it is not unregistered.

Have you reviewed the T70 Quick Start Guide?
https://www.watchguard.com/help/docs/quick_start_guides//Firebox_T70_QSG.pdf

Run the WSM Quick Setup Wizard
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/installation/qsw_noweb_about_wsm.html

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From here:
Reset a Firebox
https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/backup_upgrade_recovery/recovery_procedures_c.html

For Firebox and XTM models that do not have an LCD screen

The previously installed feature key is removed. When the Firebox restarts, if Interface 0 is connected to a network and can get a DHCP address, the Firebox automatically attempts to download the latest feature key from WatchGuard.

james.carson

(You can also plug in via console cable to see what the firewall is doing and if it is booting using a standard RJ45 to DB9 rollover serial cable (the same as the light blue cisco ones, if you happen to have one of those laying around.)

You can see the settings needed for that here:
https://techsearch.watchguard.com/KB?type=Article&SFDCID=kA10H000000g3eMSAQ&lang=en_US
(Basically, you need to change the baud rate to 115200)

If the device is running fireware, if you just plug the device in and don't touch it, the mode light should start blinking at some point once it's booted up (which is the device signaling that it thinks it doesn't have any internet) or go solid (it thinks it has internet.) If the mode light never comes on after ~15 minutes of nothing, it's probably not booting for some reason.