Can an MSP login to a user account on a PC that has MFA enabled?
My clients have PCs that are Azure AD joined and all the PCs have AuthPoint installed. So as an example, Mary has a login of [email protected] with a password and after she enters her password, she must authenticate with AuthPoint then she can access her user account, desktop, files, etc.
Often, I need to log on to a user's PC to do service work to their specific user account. Attempting to sign into Mary's account will send her an MFA notification. User inheritance is great for when I need to sign into the server for example but what about when a service provider needs to access a specific user account?