HTTPS proxy access while SSO is logged out

We are using the Watchguard authentication client for SSO access to the HTTPS / HTTP proxies on the firewall. This authenticates users to allow access the internet from their internal PC. I believe this system is not allowing the PCs to access the Watchguard EDPR cloud when users are logged out because the PC does not have access to the internet in this state (or so I believe). Is there a way I can allow the PC to access the internet when a user is not logged in? (besides trying to create an individual proxy for each destination)

Comments

  • james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @SkyJaxx
    You would need to create a policy to allow traffic from unauthenticated clients to whatever server(s) EPDR is using. If you take a look at your blocked sites exceptions list (in setup -> default threat protection -> blocked sites, exceptions -- there should be a pretty comprehensive list there.

    -James Carson
    WatchGuard Customer Support

  • Thanks @james.carson

    Do you know. Are these all http/https or are they a variety of ports?

  • james.carsonjames.carson Moderator, WatchGuard Representative

    EDPR uses port 443 to talk to the cloud.

    -James Carson
    WatchGuard Customer Support

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