Can't connect to vpn XXXXX
We have 2 users at the same location using the same wifi and same laptop models. User A and User B has VPN Ikev2 connections. User A has a solid connection with no disconnect in the VPN, but User B connects, but after 15 - 1 hour(varies) it disconnects, but when trying again it gets the Can't Connect to VPN Name "XXXX" (The remote connection was denied because the user name and password combination you provided is not recognized, or the selected authentication is not permitted on the remote access server). The only way for user B to connect is restarting their wifi router. I'm scratching my head on this. Is it their wifi router problem or the firebox? All other users not in the same location connect with not problem to firebox. How can we solve it?