SMTP basic authentication

WGM

Hello all,
m370 v12.8

In dimension, there is a setting to setup email to send notifications. With Microsoft disabling basic authentication for smtp, how are we able to configure in Dimension without using smtp?

james.carson

Hi @WGM

Setting up your exchange server to allow relay from the specific IP of the Dimension server should work. Some customers also choose to use services like gmail to accomplish this.

Other devices (such as multifunction printer/scanners, security systems, etc send email in the same way.

rv@kaufmann.dk

@WGM said:
Hello all,
m370 v12.8

In dimension, there is a setting to setup email to send notifications. With Microsoft disabling basic authentication for smtp, how are we able to configure in Dimension without using smtp?

I can add a connector to enable smtp relay from specific ip´s.
https://admin.exchange.microsoft.com/#/connectors

/Robert

WGM

Hi James,

Sorry for the late reply, somehow i did not get a notifications.

We don't have an in-house exchange, Is there a documentation on how to set this up with dimension?

Thanks

james.carson

Hi @WGM
We don't maintain documentation on how to set it up with any specific service -- if you're looking for info on how to turn on a feature in Office365 for example, I'd suggest checking their documentation.

WGM

Thanks James. Does Dimension have a way of using Oauth instead of SMTP for emailing notifications. Someday down the road, Microsoft will disable the basic SMTP authentication.

james.carson

Hi @WGM
There is not any ability in Dimension to use OATH -- OATH is usually used for connections like Outlook connecting to the server.
Dimension forwards email as an MTA (mail transfer agent). It's running it's own mail server (postfix) and uses whatever server you point it at as a relay.

rv@kaufmann.dk

@WGM

Just create a smtp connector in O355 which allow smtp from your public ip.
A connector do not require any Authentication at all.

Robert

WGM

Thank you James and Robert.