Is my Firebox T50 dead? Can't factory reset
I'm trying to help a small business get online, and have inherited a Firebox T50. I had previously been able to connect to this same device over a year ago when I was supporting the previous business, that has since ceased trading.
I'm sure it used to serve DHCP addresses, but it no longer does. I have its IP documented as 10.20.10.1
I tried setting my laptop's IP to 10.20.10.10 with 10.20.10.1 as the router, but I'm unable to ping the T50. I connected my laptop to the 1/LAN port, and the other ports to test.
I don't seem to be able to factory reset the device using the below instructions. The Attn light never starts flashing. I held the reset button for up to 4 minutes.
The Power indicator light is lit up green, and the port active indicators also light up yellow when I connect my laptop to any of the ports.
The person who installed the T50 is long gone, and I think they registered the Serial Number on the WatchGuard portal, as I tried to register it but received a message saying it was already registered.
I'm brand new here and not a network guy by any standards, just been in IT for a while. Does anyone know if there is an avenue for help, or is it time for a new router/firewall?
There are also a few WatchGuard AP322 access points in the building that I need to get going. I know the T50 used to manage these when I last connected to it.
If I need a replacement device, does anyone have a recommendation for a similar throughput and the ability to manage the AP322's (as I'm pretty sure I can't buy the T50 now).
Thanks a lot for any help!
Press and hold the Reset button on the back of the Firebox.
While you continue to hold the Reset button, power on the Firebox.
Continue to press the Reset button until the Attn indicator begins to flash.
Release the Reset button. Do not power off the Firebox yet.
Wait for the reset process to complete. This can take as long as 70 seconds. When the reset is complete, the Attn indicator stays lit and does not flash.
Power off the Firebox.
Power on the Firebox.
The Firebox restarts with factory-default settings.