Installation Failed

I've been trying to install watchguard endpoint agent then unexpectedly the pc loss power during installation. When the pc start again i tried to install watchguard again and i get this error message even after i restart my pc. anyone know to fix this ?


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    james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @izzat
    I would suggest creating a support case (use the support center link at the top right of this page.)
    This will likely need to be manually uninstalled, but our team will need to determine what got installed in order to help and create steps for you to fix it.

    -James Carson
    WatchGuard Customer Support

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    joseba_gutierrezjoseba_gutierrez WatchGuard Representative
    edited March 2023

    Hi @izzat

    In order to be able to do a fresh reinstallation, you can follow the steps listed in the link below, where you can download and run both agent and protection uninstallers, and after following these steps, check that you can install the product correctly:


    Best regards.

    Joseba Gutierrez Lozano | WatchGuard Customer Support

    Joseba Gutierrez

    WatchGuard Technical Support

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