Multiple Users per 3rd Party Hardware Token

Hi All, our organization is in a unique situation where we would like to have multiple unique active directory user accounts tied to a singular hardware token. It is my understanding that the Watchguard Authpoint hardware tokens can only have a 1-1 relationship, or 1 user being assigned many tokens, and so it is not possible to have many users on 1 specific token. Is it possible to use a third-party hardware token, and import it into Watchguard Authpoint for that many users to 1 token relationship we are wanting to achieve? If so, what tokens are most readily compatible with Watchguard Authpoint that you would recommend? Any suggestions or feedback are greatly appreciated.


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    james.carsonjames.carson Moderator, WatchGuard Representative

    Hi @BGCO_Helpdesk
    Both AuthPoint and 3rd party tokens can only be assigned to one account. If the user(s) would like to carry just one device, I would suggest using the mobile app that will allow you to import several tokens into it..

    At this current point in time, we don't plan on making changes to the system to allow a single token to be assigned to multiple user accounts.

    -James Carson
    WatchGuard Customer Support

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